HP 15-bs0xx Touch Laptop

Please note that online debit, credit, or PayPal transactions are subject to a $20 handling fee per product category. To avoid this fee, please call us to place your order directly. Eco-Tech gladly accepts no-fee Interac e-Transfers or credit card payments by phone. Purchases made in-store are exempt from all processing fees.

Before Purchasing: Please ensure the computer meets your needs and is compatible with your intended setup. For desktops and gaming PCs, check the available space, monitor connections, and power requirements. For laptops, review the screen size, specifications, and available ports.

Not sure which computer is right for you? Contact us before purchasing! We’ll be happy to answer your questions and help you choose a system that suits your needs.

Computer Return & Refund Policy

• Return Window: Eligible returns must be requested within 7 days, subject to our return policy.

• Restocking Fee:

  • Desktops: $40

  • Laptops: $60

  • Gaming PCs: $80

• Shipping & Handling: Original shipping and handling fees are non-refundable, except where required by applicable law.

• Condition Requirements: Returned computers must be in their original condition, with all accessories, components, and included items. All returns are inspected and tested upon receipt.

• Additional Deductions: Damage, missing components, or signs of misuse may result in additional deductions where permitted by law.

• Refund Processing: Approved refunds are calculated based on the eligible product amount, less applicable restocking fees and deductions. Applicable taxes are adjusted accordingly.

Restocking fees help cover the inspection, testing, and processing required before returned computers can be placed back into inventory.

Warranty Coverage: Eco-Tech offers a 180-day or 365-day limited hardware warranty on eligible refurbished computers, laptops, gaming PCs, monitors, graphics cards, and accessories, as specified on the product listing or invoice.

Quality Assurance: Each refurbished product undergoes evaluation, testing, and thorough cleaning by our certified IT specialists to ensure functionality and reliability.

What’s Covered: The limited warranty covers defects in materials and workmanship, including eligible hardware component failures, subject to the applicable warranty terms.

What’s Not Covered: The warranty does not cover physical or accidental damage, misuse, unauthorized modifications, or software-related issues. This includes operating system failures, corrupted software, driver conflicts, or systems that fail to boot following customer-performed software or driver updates.

Operating System Reinstallation: If a confirmed hardware failure covered by the warranty (such as a faulty storage drive) requires an operating system reinstallation, Eco-Tech will provide a clean operating system installation where applicable. This does not include data recovery, restoring personal files, reinstalling customer software, or recovering custom settings. Customers are responsible for backing up their data and software licenses and should perform their own due diligence to protect important files before any service or repair.

Warranty Claims: If you experience a potential hardware issue during the warranty period, please contact Eco-Tech with your order details and a description of the problem. Our team may perform diagnostic testing to determine whether the issue is hardware-related and advise on the next steps.

Our goal is to provide reliable refurbished technology and helpful support throughout your warranty period. All warranty claims are subject to inspection and the applicable warranty terms and conditions, except where otherwise required by applicable law.